Trevor Punt, managing director of TBG Group, on interviewing pitfalls and the benefits of asking a simple but powerful question. With the new year approaching there will inevitably be a raft of resignations, which means that the issue of employing and retaining quality staff, in an environment where the talent pool is getting increasingly shallow, will become the focus of beleaguered organisers. Recruitment is made harder when studies have found that 46 per cent of new...