A new series of free 20 minute professional development sessions, kicking off with ‘Learning in Lockdown’, starts on Tuesday 21 April at 2pm BST, and will give advice on how to plan and develop skills for operational staff either furloughed or working during lockdown. Ops ambassador Lou Kiwanuka, founder of The Shaper Group and Vice Chair of ESSA, is launching the online training programme titled ‘Ops in Lockdown’ to help connect operational professionals an...