Hundreds of event professionals have been logging onto a series of webinars called Ops in Lockdown during the pandemic. Ops in Lockdown was created by Lou Kiwanuka, founder and MD of The Shaper Group. When Covid-19 took hold Kiwanuka used headline topics from the newly launched ‘The Operations Foundation’ course, announced back in February at International Confex, and created a weekly online training and community programme for operations professionals. Ops in Lockdown has c...