The NEC Group has announced that the managing director for NEC Group conventions and exhibitions, Kathryn James, will be retiring after 12 years with the company.
Since joining as managing director of the NEC in 2007, James has led the strategic direction of the NEC, focusing on exhibitions, live events, conferences and long stay experiences.
Upon her appointment, James successfully navigated the business through a global recession and introduced an outsourcing programme that united the NEC and operating partner service delivery under the one umbrella to create Team NEC. Her guidance has also supported the deployment of the Group’s ‘masterplan’, overseeing the development of the NEC Campus into a 24/7 destination, welcoming over 7m visitors annually.
In 2016 James took on additional management responsibility for the Group’s second division of conventions and conferencing – the ICC and Vox venues. Running both divisions side by side under one MD has reportedly ‘driven more collaborative working within the teams, and commonality between the businesses’.
Attracting over 2.8m visitors and delegates annually under James’ remit, the venues have hosted a number of events including Autumn/Spring Fair; Crufts; MACH; The Caravan, Camping and Motorhome Show; Good Food Show and Motorcycle Live, to conferences and congresses like Specsavers and the Conservative Party Conference.
James said of her time with the Group: “The NEC Group is unique, and I will miss the whole team. We’ve helped organisers deliver some outstanding events and I’ve had the pleasure of working alongside the world’s top event organisers. There are great plans for the future of the NEC Group and I look forward to seeing them come to fruition. However, I’m going to enjoy taking the time for some well-earned rest!”
Chief executive officer of the NEC Group, Paul Thandi, added: “Kathryn’s leadership across the NEC, ICC and Vox, has been revolutionary. Creating a strong overall proposition for the venues, her leadership has created unity, greater choice and flexibility, and ultimately an unrivalled customer service experience. Her direction and strategic council have proven invaluable to the company and will be greatly missed.
“On behalf of myself and the Executive Board, I’d like to thank Kathryn for her dedication and commitment to the development of the NEC Group, and wish her an enjoyable and relaxing retirement.”
The venue sales director for the NEC Group conventions and exhibitions, Ian Taylor, will become acting managing director until a permanent appointment is made.